WatchGuard: Authentication Requests Timing Out

If authentication is failing, it is possible that the authentication requests are timing out too quickly.

By default, LoginTC push requests will timeout after 60 seconds. Another timeout value is defined by the

RADIUS server configuration. If it is set too low, it will cause requests to prematurely timeout.

To check, login to your **WatchGuard Web UI**

1. Select **Authentication** from the left-hand navigation bar, then click **Servers**

2. Click **RADIUS**

3. Check the **Timeout** attribute field. It should be at least 60 seconds.